Privacy Policy

1. Information We Collect

We collect personal information necessary to process your booking and provide our services:

• Contact Details: Name, email address, phone number, and billing address.
• Booking Details: Villa ID, check-in/check-out dates, number of guests, and special requests.
• Payment Data: We do not store full credit card details. Payments are processed securely via **Stripe** or **Bank Transfer**, and we only store a transaction reference ID.
• Technical Data: IP address, browser type, and interaction data (via Google Analytics).

2. How We Use Your Information

Your information is used exclusively for:

• Processing and confirming your villa reservation.
• Managing your account and providing customer support.
• Communicating essential updates regarding your booking.
• Improving our website and service offerings.

3. Data Sharing

We will only share your essential booking information with third parties necessary to fulfill your reservation:

• Villa Owners/Managers: To facilitate check-in and local services.
• Payment Processors (Stripe): To securely handle online transactions.
• Legal Compliance: When required by law or to protect our rights.

4. Data Security

We implement robust technical and organizational measures to protect your data, including **SSL encryption** for data transfer and secure server environments. However, no internet transmission is 100% secure.